Software Solutions & Integration
When systems are not connected, staff re-enter and reconcile data across many places. The aim is to reduce processing effort and help departments work from more consistent information. Metatek helps clarify requirements, improve processes, develop applications and connect systems.
Metatek starts from processes and data ownership to decide whether to improve the existing system, add integrations or develop a suitable application.
ERP — Enterprise Resource Planning
Requirements advisory and coordinated implementation for finance, purchasing, sales, inventory and resource management. Where a system already exists, the scope can focus on process improvement, added features or data connections.
CRM — Customer Relationship Management
Manage customer information, sales opportunities, service and related interactions. Data and permissions are designed so teams collaborate on information they are allowed to use.
WMS — Warehouse Management System
Supports receiving, dispatch, stock, storage locations and goods handling. Device and system connections are considered so data serves both warehouse work and management needs.
HRM — Human Resource Management
Manage HR records and processes within the chosen scope, including document digitisation, internal requests, approvals, permissions and connections to existing business systems.
Business Workflow & Procurement
Digitise requests, approval flows and cross-department tracking. Scenarios may include procurement, supplier management, contracts, assets and service requests.
Web & Mobile Applications
Develop work portals, forms and business applications by user role, with experiences designed for desktop, phone or tablet and real operating conditions.
System Integration
Connect applications via APIs, data files or mechanisms suited to existing platforms. Data structures, exchange frequency, checks and error-handling responsibilities are made clear.
Maintenance & Enhancement
Review change requests, analyse impact, fix defects and add features within the agreed scope. Taking over an existing system requires checking usage rights, source code, documentation and access to deployment environments.
Deliverables, responsibilities and handover conditions are defined within the agreed scope.
ERP · Data source
Rules & checks
WMS · CRM · Related systems
Reference workflow based on the service scope; not a live client system or client data.
01 · New project
Metatek works with you to clarify goals, review processes, define requirements and propose priority scope. The solution is tested against business scenarios before planned handover.
02 · Existing system
Metatek reviews the current state, licences, documentation, access rights and backlog before proposing an approach. Responsibilities with the current provider and stakeholders are clarified to limit disruption.
These are two approaches, not a commitment to take over every platform.
Two applications exchanging data is not enough to ensure work runs correctly. You need to be clear which system is the master source, who may update it, when data is transferred and how discrepancies are handled.
Define where master data is managed.
Agree codes, statuses and business meaning.
Assign who checks and resolves errors.
Record exchange results and exceptions.
Compare business fit, integration capability, lifecycle cost and how much control you retain. Metatek assesses this with you before making a recommendation.
Share the processes you want to improve, the software you use and your current challenges. Metatek will work with you to define the scope and a suitable approach.
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